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Cover art for The Learning Leader Show With Ryan Hawk

708: Danny Meyer - How You Make People Feel: The Founder of Shake Shack & Union Square Hospitality Group on Culture as Soil, the 49/51 Hiring Formula, and Leading With Generosity

The Learning Leader Show With Ryan Hawk · 54:28

12 moments from this episode, each one marked and named by the show. Press one to hear just that part — it plays from the publisher's own file, and nothing is downloaded or re-hosted.

  1. 3:23"It's That Simple, and It's That Hard"1:52
  2. 5:15Optimists and Pessimists Die the Same Way3:32
  3. 12:53Why He Celebrates Curiosity2:51
  4. 15:44What Sales Taught Him4:04
  5. 23:15The 49 and 51 Hiring Formula2:55
  6. 26:10"What's the Greatest Misperception About You?"2:22
  7. 28:32Testing the Feedback Loop in an Interview1:12
  8. 32:51Mind Share vs. Heart Share1:42
  9. 34:33The Golden Rule of Hospitality1:00
  10. 35:33If You Don't Have Language, You Cannot Teach3:37
  11. 43:10Laying People Off the Kind Way1:53
  12. 45:03How a Hot Dog Cart Became Shake Shack5:05

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