
708: Danny Meyer - How You Make People Feel: The Founder of Shake Shack & Union Square Hospitality Group on Culture as Soil, the 49/51 Hiring Formula, and Leading With Generosity
12 moments from this episode, each one marked and named by the show. Press one to hear just that part — it plays from the publisher's own file, and nothing is downloaded or re-hosted.
- 3:23"It's That Simple, and It's That Hard"1:52
- 5:15Optimists and Pessimists Die the Same Way3:32
- 12:53Why He Celebrates Curiosity2:51
- 15:44What Sales Taught Him4:04
- 23:15The 49 and 51 Hiring Formula2:55
- 26:10"What's the Greatest Misperception About You?"2:22
- 28:32Testing the Feedback Loop in an Interview1:12
- 32:51Mind Share vs. Heart Share1:42
- 34:33The Golden Rule of Hospitality1:00
- 35:33If You Don't Have Language, You Cannot Teach3:37
- 43:10Laying People Off the Kind Way1:53
- 45:03How a Hot Dog Cart Became Shake Shack5:05
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